French-speaking First-class Tech support in Lisbon

Posted 30 December 2021
LocationLisbon
Job type Permanent
DisciplineCustomer Service
Reference34757
Contact NameIsabel Palacio

Job description

French customer support position in Lisbon 

 Are you fluent in French? Do you also speak fluent English? Would you like to live in a city full of life? Then we are looking for you! 

As a French Customer Advisor located in the beautiful city of Lisbon, you will offer first-class Tech support to clients - After sales for several brands in terms of domestic appliances . All this while working for one of the most well-known companies in the business!

About our client 

Our client is a strong global leader in business process outsourcing (BPO). They continue to specialize in customer experience outsourcing, and their capabilities extend across voice, social and digital channels. They strive on a daily basis to improve the services delivered to its clients by putting its employees at the heart of the company. Your ideas and suggestions will be welcomed as you will help them grow and advance! You will join a team of over 500 employees of 35 nationalities!

 

Why move to Lisbon?

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. In Lisbon, there is everything possible to do. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage and many beautiful buildings. In Portugal's "riviera" west of Lisbon, the popular bathing resorts of Estoril and Cascais are located. In Estoril, there is also one of Europe's largest casinos. Lisbon, for a great part of the year, offers a warm climate and warm weather. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, which means that it is mild winters and hot summer. Many say that Lisbon is the new Barcelona. Lisboa has just gotta wish for: sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surely surfing!

 

Responsibilities

  • Answer to customer requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience;
  • Confer with customers by email or phone to provide information about products, after sales: Follow up Order, repair machine (first line threshold, small things), complaints 
  • Provide support and information to customers.

 

Requirements

  • Fluent Speaker in French and high level of English
  • Very good communication skills
  • Enthusiastic, dynamic and team player
  • Organized, accurate, and professional

 

Benefits

  • Working contract (CDI)
  • Initial and continued training
  • Attractive basic salary + monthly bonus
  • Transportation allowance
  • Private Health Insurance (after 6 months of the contract)
  • Multicultural environment
  • Reimbursement of flight ticket, for candidates relocating from abroad
  • Accommodation provided during the first 6 months of work, for candidates relocating from abroad

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.