French-speaking Engagement Manager for Microsoft in Malaga

Posted 19 September 2022
Job type Permanent
Contact NameArthur Gleyze

Job description

We are looking for a French-speaking Engagement Manager to work for Microsoft in Malaga!

Job Description

  • Provide concierge support for pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.
  • Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship.
  • Define reason for call talk track – designed for consistent repeatable execution.
  • Product/Offering focus – focuses on offering specific to target audience.
  • Execute on structured multi-channel (call, email, social) outreach cadence.
  • Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience.
  • Position competitive offerings and solutions in the context of customer needs and experiences.
  • Collect feedback from customers and articulate it back to the business: “Voice of Partner”.
  • Meet and exceed targets for:
    • ISV Onboarding: per month 800 ISVs in “Approved” and 800 ISVs in “Onboarded” status.
    • ISV Activation: 70% of engaged ISVs are consuming at least 1 benefit, 60% of engaged ISVs are consuming at least 3 or more benefits
    • ISV Nurturing & Monthly Engagement: 70% of post-kickoff call applicants engaged monthly, # of ISVs in Publish & Grow stages, # of activities completed (with 48 business hours SLA of assignment)
    • ISV Marketplace Publications: 40% of approved applicants published application to commercial marketplace; 15% of applications published are transactable


We offer

  • Full time (39 hours/week) and a long-term contract.
  • Schedule: Monday to Friday from 09:00 - 18:00.
  • Salary: 23.000 euros gross/year + up to 4.000 euros gross/year in bonus.
  • 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)


Skills Needed

  • Bachelor’s Degree in Business Management, IT, Marketing or related field
  • Minimum requirements: 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience
  • Sales skills – Familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps
  • Business Operations – Ability to accurately document call outcomes and notes
  • Industry knowledge – basic understanding of target industry, ability to deliver provided messaging on solutions
  • Fluency with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required
  • Baseline understanding and passion for cloud technologies and changing the world
  • Strong written and verbal communication skills and use of professional business language

Language requirements

  • English: Intermediate or Fluent (verbal and written)
  • French: Fluent or Native (verbal and written)


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