Welcome to our virtual world! Our partner is looking for French-speaking customer support agents in Berlin! The company digitizes the entire application process and offers you a temporarily
Start as in Home-office from Berlin or throughout Germany for the greatest Social Media Network. After the current restrictions have been lifted, you will work onsite in Berlin together with your new team.
- You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in FRENCH
- You are putting together solutions to support and expand your customer's self-serve advertising customer base
- You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
- You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
- From the beginning, you will take an active role in providing an excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience
- Online Advertising Experience is a big plus
- Excellent written and verbal communication
- Fluent, verbal and written in FRENCH (C2) and minimum C1 in English
- Familiarity with online advertising products/vendors
- Ability to multitask & work under pressure
- Fast learner, diligent worker
For more information or to apply contact me at firstname.lastname@example.org
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.