Do you want to work in a small but international company in Sofia, using your French language skills to help others?
Our client is looking for French speakers to join their Customer Support team in Sofia, Bulgaria!
Our Client
Our client is a small-scale company representing many international French and Belgian brands. They operate on a low hierarchy system, and are passionate about making sure that their colleagues are taken care of, both inside and outside of the workplace. Thanks to their strong internal team, they are able to provide top-quality Customer Support to the French-speaking market on behalf of industry-leading French brands. They are now looking to expand their French-speaking team to be able to assist more French speaking customers.
The Role
To conduct inquiries about clients’ experiences, satisfaction and opinion about provided services. This information helps the company to get better insights and improve their services
To contact B2B and B2C clients and to convince them to participate in the surveys – the people we survey are existing clients of banks and/ or telecom companies
To gather information from clients by filling in a questionnaire with them
Via the survey the client evaluates the products and/or services (ask them opinion or their experience)
To actively follow the calls back & their results
The Ideal Profile
Native-level French, intermediate English
Secondary diploma completed
Sales experience is an advantage
Experience with MS Office
Willingness to learn
Positive attitude
Great backgrounds: Retail, hospitality, restaurants, administration, customer support
The Offer & Benefits
Fast recruitment process
2 paid breaks per day, plus lunch break
Initial training program
Opportunity to grow within the company
Strong relocation package and support
Dedicated relocation team to make move as smooth as possible
Assistance in finding a suitable apartment based on candidate´s financial and design preferences
Accommodation provided for initial days in Sofia
Assistance in opening a bank account and ordering credit card
Social events organized
Pizza parties, hiking trips, etc.
Holiday parties
Wellness events organizes
Salary which is above average based on local standards
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
