French-speaking Application Support in Lisbon, Portugal

Posted 27 April 2022
LocationLisbon
Discipline IT
Reference35277
Contact NameAnaïs Zouaoui

Job description

Job Role – Application Support

 

Minimum Requirements:

    • Server Operating Systems experience included but not limited to (installation, basic configuration and administration prefer Windows Server Certification):
      • Microsoft Windows Server (2012, 2016, 2019)
      • Microsoft Windows 8.1 and 10
      • Linux (Red Hat 6, 7)
      • Virtual Server Environments (VMWare and Microsoft Hyper-V)
    • Web Server (installation, configuration, basic administration)
      • IIS 7.5 and higher
      • Apache 2.2.x and higher
    • Network related protocols (basic configuration and administration)
      • TCP/IP, DNS, DHCP, Kerberos, SMTP, POP3, IMAP HTTP|S, FTP, SMB, SSL/TLS
      • LDAP – Microsoft Active Directory Domain Services (basic administration)
    • French Native + Fluent English

 

Nice to have:

    • Experience in and knowledge of the Enterprise Content Management (ECM) applications with essential understanding of document management and image-based workflows.
    • Internet standard: XML, webservices Rest, SOAP
    • SMB and TWAIN Scanning (installation and basic configuration)
    • Xerox ConnectKey | Xerox Scanning Application
    • Autonomy Software
      • IDOL 10.x
      • LiquidOffice /eForms
    • Solr 8.x, Frevvo, Abbyy,  Autostore, PrizmDoc Viewer, DocuSign

 

Duties :

  • First point of contact, via phone/portal, for customer with questions or issues with Xerox tools.
  • Work high priority technical incidents and critical outages.
  • Perform remote install/upgrades
  • Troubleshoot Issues before advancing it to engineering
  • Answer questions regarding product functionality and usage
  • Produce content creation for KB articles
  • Provide timely response/resolution to meet customer SLA’s.

 

Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.