English-speaking Team Leader to Barcelona

Posted 15 May 2024
Discipline Customer Service
Contact NameYasmine Khamma

Job description

Join Our Client as an English-speaking team Leader in Vibrant Barcelona!

Are you passionate about curating exceptional experiences and collaborating with dynamic individuals who greet each day with enthusiasm? If so, keep reading!

About Our Client:

Become a pivotal part of our client's dynamic team as an English-speaking Team Leader and immerse yourself in an exciting project driven by innovation and teamwork. Our client is dedicated to nurturing growth and fostering a supportive environment where you can refine your skills and contribute to impactful projects. As a global leader in tech-powered customer experience solutions, they are committed to crafting extraordinary experiences for both clients and customers alike. With over 440,000 passionate professionals across 70 countries, they are shaping the future of customer engagement while empowering employees to reach their full potential.

What They Offer:

  • Comprehensive Training: Receive thorough training and continuous guidance from experienced managers and team members. Enhance your language and communication skills while mastering innovative technologies.
  • Competitive Benefits: Enjoy a full-time 39-hour/week contract with a competitive salary of 25,000 euros gross/year, coupled with the potential to earn up to 4,000 euros gross/year in bonuses. Benefit from a prime office in Barcelona and participate in a referral bonus program.
  • Career Development: Access our career development program and specialized courses to advance your skills and broaden your professional horizons.

Your Responsibilities:

As a Team Leader, you will:

  • Lead by Example: Build, motivate, and mentor a high-performing inside sales team, setting a standard of excellence through your own leadership and coaching.
  • Drive Sales Performance: Lead your team to surpass monthly, quarterly, and annual targets by generating sales pipeline, accelerating opportunities, and driving closures.
  • Coach and Develop: Provide ongoing coaching to team members, ensuring adherence to procedures and driving continuous improvement in sales techniques and customer interactions.
  • Operational Excellence: Drive operational excellence by monitoring key metrics, identifying areas for improvement, and implementing strategies to enhance performance.
  • Talent Development: Assess team capabilities, build talent pipelines, and facilitate meaningful career development discussions to support individual and team growth.
  • Collaboration: Work collaboratively with quality coaches, readiness managers, and other stakeholders to improve overall team performance and effectiveness.


  • Language Skills: Native or proficient in English, with French proficiency considered a plus.
  • Experience: Minimum of 3 years in technology-related sales or business development, along with 3+ years of team management experience, preferably in the IT industry. Proven track record of leading successful sales teams.
  • Leadership Skills: Strong interpersonal and leadership skills, with the ability to motivate and enable high performers while driving improvement in underperformers.
  • Sales Proficiency: Demonstrated ability to identify opportunities, nurture leads, and manage customer relationships through successful sales strategies.
  • Adaptability: Comfortable working in a diverse and dynamic environment, with a passion for achieving results and exceeding sales goals.
  • Technical Skills: Proficiency in Microsoft Office Suite and CRM tools such as Dynamics or Salesforce.

Join Our Client:

We are committed to creating a diverse, inclusive, and supportive workplace where everyone can thrive. If you're excited about the opportunity to make a difference and grow both personally and professionally, we encourage you to apply. We welcome candidates from all backgrounds and levels of experience.

About Multilingual Jobs Worldwide:

Multilingual Jobs Worldwide is a leading recruitment agency specializing in matching multilingual talent with exciting opportunities worldwide. Over the past two years, we've helped over 1,200 multilingual speakers secure their dream jobs with our partners in over 28 countries.

Ready to Embark on a Rewarding Career Journey?

Apply now and become part of a team that's shaping the future of customer engagement. Join our client in Barcelona and make a difference! Apply now!