Are you passionate about music, technology, and interested in working for Bose, one of the largest and most technologically advanced audio companies in the world? This job might be for you!
Our client
Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities. Our offices are located in the heart of Barcelona, very close to the beach, public transport the Glories shopping mall & restaurants. However, in this position, you can work remote from anywhere in Spain!
Work for Bose
At Bose, we have a passion for doing things that are better. We apply the highest level of scientific inquiry and invention to the discovery of new concepts and the development of new products. We create experiences for our customers that are enlightening, unique and delightful. We seek to develop an environment that challenges us to pursue excellence and to reach our fullest human potential.
Your role
As a Technical Service Advisor for Bose, you’ll work directly with clients to resolve their requests, when possible, in a single telephone call, using the appropriate troubleshooting protocols. You will log and follow-up on orders and requests and deliver high quality customer service on postsales requests on logistics, warranties, refunds, etc.You’re empowered to make the best decision for each situation by thinking creatively, helping customers over the phone and providing an excellent customer service experience.
You have
Experience in production, audiovisual and sound technologies, working with sound cables, wireless networking and wifi technology, or as a DJ, (is preferred). If not, we can teach you!
Interest and aptitude for sound and connectivity technologie
Previous experience in similar position and knowledge of SAP is a plus
Requirements
You are fluent in English
You are a fast learner
You can adapt to unplanned situation in a methodical and organized way
You take ownership
You have great communication skills and are people oriented
Good team player with drive for success
Career Opportunities:
If you are interested in growth, our high performers can move to our back-office logistics team, our social media team, become a trainer/mentor, quality analyst, or move into management.
Hours and benefits
Full time position, 39 hours per week
Working schedule: Monday to Friday from 8:55h to 18h
Extensive training on market leading products, personal development programs and mentoring to fully develop skills.
Good career prospects in a reputable company which rewards serious and hard workers.
Why Apply?
A large variety of discounts with our partners
Free weekly and after work activities
We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries
Real growth opportunities to progress
New and modern office in the Poblenou area
Receive a bonus starting from 300 euros for referring your friends
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.
Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.
