Dutch-speaking Live Advisor in Barcelona, Spain

Posted 31 October 2023
LocationBarcelona
Discipline Sales
Reference37005
Contact NameDaylis Llerena

Job description

For one of our clients, we are looking for a Live Expert to work on the Dutch market!

Join our client's dynamic team as a Dutch-speaking Live Advisor in the vibrant city of Barcelona, Spain. In this role, you will be a key player in ensuring customer satisfaction and driving sales.

The Responsibilities

  • Maintain an expert understanding of products
  • Demonstrate products and features
  • Increase sales and therefore market share through your interactions
  • Work in a collaborative manner with other Experts and Sales teams
  • Answer queries efficiently and confidently
  • Increase conversion rate from query to purchase
  • Decrease query handling time
  • Feedback and share best practices
  • Keep up to date with competitor products and use this to convert sales
  • Capture and report all relevant data on a daily basis
  • Drive brand awareness and advocacy
  • Build meaningful customer relationships
  • Provide a positive and memorable experience to each customer

The Ideal Profile:

  • Previous customer service and/or sales experience
  • Passion or previous work experience within technology
  • Friendly and have an engaging personality
  • Comfortable working in a training and sales environment
  • Comfortable demonstrating on a one to one and group basis
  • Comfortable working on camera
  • Personable and energetic
  • Strong communication skills
  • Self-motivated and positive
  • Eager to tackle challenges and change
  • Team-player

Competencies:

  • Native Dutch speaker + fluent English required
  • Works collaboratively within the team to drive the project forward
  • Considers the customer to deliver excellent service
  • Communicates effectively
  • Makes the right decisions and solves problems
  • Goal orientated to achieve targets

The Offer

  • Full paid training, covering all product knowledge necessary
  • Development plans
  • The opportunity to work with a renowned client and a fantastic team

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries