Do you want to work in Customer Support for Google Ads products while living in Barcelona?
As a Customer Support Agent your responsibilities will be:
Interact with users via email, phone, and chat
Resolve customer issues efficiently and effectively
Escalate complex issues and provide context to the reason for the escalation
To be successful in this role you need:
Native level of Dutch and C1 level of English
Previous customer-facing experience (B2B or B2C)
Prior experience in multi-channel customer support
Experience working within a metric and target focused work environment
Excellent listening and communication skills, written and verbal
Strong attention to detail
What do we offer:
Full-time and part-time positions available
Relocation Package:
Flight ticket
Taxi to the airport
Taxi from the airport in Spain to your new accommodation
PCR test cost compensation
Accommodation: Nice individual studio in a residence with Gym, swimming pool, cafeteria
Support with a Private Health Insurance
Continuous training and development program
Employment with the world's largest provider of contact center services
Excellent work environment, great colleagues, social arrangements, and personal development
Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.
