Dutch Speaking Customer Support in Barcelona, Spain

Posted 20 July 2021
LocationBarcelona
Job type Permanent
DisciplineCustomer Service
Reference34123
Contact NameGiovanna Arecchi

Job description

Do you want to work in Customer Support for Google Ads products while living in Barcelona?

As a Customer Support Agent your responsibilities will be:

  • Interact with users via email, phone, and chat
  • Resolve customer issues efficiently and effectively
  • Escalate complex issues and provide context to the reason for the escalation

To be successful in this role you need:

  • Native level of Dutch and C1 level of English
  • Previous customer-facing experience (B2B or B2C)
  • Prior experience in multi-channel customer support
  • Experience working within a metric and target focused work environment
  • Excellent listening and communication skills, written and verbal
  • Strong attention to detail

What do we offer:

  • Full-time and part-time positions available
  • Relocation Package:
    • Flight ticket
    • Taxi to the airport
    • Taxi from the airport in Spain to your new accommodation
    • PCR test cost compensation
    • Accommodation: Nice individual studio in a residence with Gym, swimming pool, cafeteria
  • Support with a Private Health Insurance
  • Continuous training and development program
  • Employment with the world's largest provider of contact center services
  • Excellent work environment, great colleagues, social arrangements, and personal development
  • Dynamic business casual environment with colleagues of all ages gathered in a highly motivated team

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.