Dutch speaking Customer Support Agent in Barcelona

Posted 29 June 2021
LocationBarcelona, Barcelona, Catalonia
Job type Permanent
DisciplineCustomer Service
Reference33942
Contact NameSandra Solascasas

Job description

Work as a Dutch speaking Customer Support Agent in beautiful Barcelona

As a Customer Support Agent, you will play a crucial role in an important new partnership for our client by assisting customers with their questions and inquiries and ensuring excellent customer relationship management at every interaction. The department is rigged for growth in 2021, which offers a wide range of opportunities for internal promotions and career development for the right candidates.

Main responsibilities:

  • Receive and handle Dutch speaking customer requests by phone, email and chat
  • Function as an ambassador for the Discovery Channel service
  • Collection and maintenance of customer data
  • Clarification of customer inquiries regarding service, subscription, payment and technical requirements
  • Work on requests and comments via the Discovery Channel Media channels

Requirements

  • Complete Dutch fluency on a native speaker level
  • Experience in customer service, communications or similar roles
  • Good knowledge of current social media channels (Facebook, Twitter etc.)
  • Passion for community management and digital affinity
  • Excellent communication & inter-personal skills

Offer

  • The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
  • Working shift: 14:00-22:00h
  • An ambitious company culture, encouraging internal promotions and professional development: Most of recruitment is done internally. After 6 months you can promote.
  • An attractive relocation package of 1500€ to help you moving to Barcelona
  • Bonuses upon the salary
  • International working environment

 

Interested in developing your career in sunny Barcelona? Apply by submitting your English CV today, and let's have a chat about the opportunity! 

 

About us:

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.