Dutch-speaking Customer Representative for Dutch market (Remote option!)

Posted 11 May 2022
LocationValencia
Job type Permanent
DisciplineCustomer Service
Reference35344
Contact NameKatoo Roekens

Job description

One of our clients is looking for a customer friendly and enthusiastic Customer Representative to work for the Dutch market! You can do at home from anywhere in Spain! Find out more below!

The role

  • Providing accurate information to our customers
  • Logging of and following up on requests or incidences
  • Ensuring the highest level of Customer Satisfaction Surveys Scores
  • Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...)
  • Capturing of all required data elements in CRM as required by client's training, policies and procedures

What is offered

  • Full-time (39 hours/week) and long-term contract
  • Schedule (rotative): From Monday to Sunday from 12:00 to 21:00 or from 15:00 to 24:00
  • Salary: 18.800 Euros gross/year + up to 2.400 Euros gross/year in bonus
  • Opportunity to join an international team
  • Internal Development Program
  • The possibility to work from home anywhere in Spain

Requirements

  • Native level of Dutch and fluent in English
  • Excellent communication skills in a variety of customer facing situations.
  • Good team player with drive for success.
  • Previous experience in similar position is a plus

 

About us 

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.