We are looking for an Azeri & Russian-speaking Client Manager to join our office in Cyprus, Athens!
We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.
About the Company
With over 5,000,000 clients since it was founded in 2009, the company has grown to a large and well established international investment firm and has become a true industry leader. It is currently built of more than 600 professionals with long-year experience in the financial industry. Their extensive experience combined with support for well over 30 languages, makes of it the broker of choice for traders of all levels, anywhere. They have the expertise and the resources to help everybody realize their investment goals, like only a big broker can.
The main responsibilities of the position include:
Develop and maintain excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Deal with clients’ inquiries via live chat, email and telephone
Handle client inquiries via email and telephone and ensure that high level service is provided
Perform personal clientele analysis and taking actions as required
Promote available products and services to clients
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
Contribute to the team effort by achieving targeted results
Cooperate effectively with other departments as necessary
Main requirements:
Degree in a business-related field
Customer care or sales experience is a definite plus
Client handling experience in the financial services sector is a definite plus
Fluent Russian and Azeri speaker with excellent oral and written skills in English
Reliable, with integrity of character
Outstanding communication and interpersonal skills
Dynamic, innovative and target oriented
Employer offers
Attractive remuneration package
Food Allowance
Intellectually stimulating work environment
Continuous personal development and international training opportunities
About Cyprus:
Cyprus is becoming more and more popular among the digital nomad and online entrepreneur community.
Lately, we have seen a lot of entrepreneurs and expats making their move to the island.
And it makes sense.
A paradise island located in the eastern Mediterranean sea with low taxes, simple company structure, part of the EU, growing communities and good transport links to the rest of Europe and the Middle East, Cyprus really does tick many of the checkboxes for most entrepreneurs.
Athens as a location:
Athens is a city that is brimming with interesting phenomena. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are!
No matter if you want to enjoy new types of foods or adventure around cultural areas such as Akropolis or Dionysuis’ theater. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course?
With a beach with crystal clear water and enormous sand areas? This is easily accessible for all.
About our company:
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.
