Russian-speaking Customer Experience Officer in Limassol or Athens

Posted 20 Lundi mars
Discipline Service à la clientèle
Contact NameVictor Oliveira

Job description

We are looking for an Russian-speaking Customer Experience Agent to join our office in Limassol, Cyprus or Athens, Greece!


Join our client's team as a Customer Experience Specialist and help them deliver exceptional Customer Experience. You'll work with a team to provide support via live chat, email, and phone, assisting clients and customers, resolving inquiries, contributing to department growth, and work with other departments.


With a focus on business success and customer feedback, you'll bring your excellent communication skills and quick learning ability to a fast-paced environment. Apply now and take your customer service experience career to the next level!


About the Company

With over 5,000,000 clients since it was founded in 2009, the company has grown to a large and well established international investment firm and has become a true industry leader. It is currently built of more than 600 professionals with long-year experience in the financial industry. Their extensive experience combined with support for well over 30 languages, makes of it the broker of choice for traders of all levels, anywhere. They have the expertise and the resources to help everybody realize their investment goals, like only a big broker can.


What will you do?

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perfom personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results


Candidate profile

  • Degree in a business-related field
  • Client handling experience in the financial services sector, is a definite plus
  • Fluency in English and Russian language
  • Dynamic and target oriented
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • EU passport or valid work permit for Greece/Cyprus 

Employer offers

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Corporate pension fund
  • Food allowance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities


About Cyprus:

Cyprus is becoming more and more popular among the digital nomad and online entrepreneur community. 

A paradise island located in the eastern Mediterranean sea with low taxes, simple company structure, part of the EU, growing communities and good transport links to the rest of Europe and the Middle East, Cyprus really does tick many of the checkboxes for most entrepreneurs.

Athens as a location:


Athens is a city that is brimming with interesting phenomena. As one of the world's biggest tourist locations, Athens is filled with cultural experiences, no matter where you are!

No matter if you want to enjoy new types of foods or adventure around cultural areas such as Akropolis or Dionysuis’ theater. Maybe you want to enjoy Athens without having to treat it like a 7-day-crash-course?

With a beach with crystal clear water and enormous sand areas? This is easily accessible for all.



About our company:

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.