About the role 

Join our client’s team as a Remote Technical Support Advisor and deliver outstanding technical support while enjoying an award-winning employment experience and company culture. Work from the comfort of your home while being part of an international, diverse, and dynamic team! 

What will you do? 

• Handle customer technical issues with empathy and efficiency. 

• Respond to end-user requests via phone, email, and chat. 

• Maintain strong customer relationships by addressing inquiries professionally. 

• Perform data entry and use relevant software programs. 

Candidate profile 

• Native/fluent in German and communicative in English. 

• Strong problem-solving and technical skills. 

• Excellent communication and customer service abilities. 

• Ability to multitask and manage time efficiently. 

• Comfortable working in shifts. 

• Basic software skills. 

Employer offers 

• Relocation package (if relocating to Greece):  

• Paid airplane tickets. 

• Taxi from the airport. 

• 4 weeks of free accommodation. 

• Support in finding long-term housing. 

• Assistance with Social Security number, Health Insurance, Tax Number, and Bank Account. 

• Paid training to stay updated on products and procedures. 

• In-house doctor and medical insurance. 

• Career advancement opportunities. 

• International and diverse work environment. 

• Company-organized events, parties, and excursions. 

• Employee discounts across Greece. 

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