French-speaking Customer Support Agent in Cyprus!

Posted 12 Mercredi juin
LocationLimassol
Discipline Customer Service
Reference37544

Job description

Join a rapidly expanding B2B service provider in sunny Cyprus and become a key player in their international customer support team! If you're fluent in French and English, this is your opportunity to grow professionally in a dynamic, tech-driven environment.

Be part of a young, innovative team where your skills and ideas will shape the future of digital services across industries—relocation support included!

About the company
Our client is one of the fastest-growing B2B service providers based in Cyprus. They develop, maintain and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, they have shown impressive growth, driven by a young, dynamic team of creative professionals.

What will you do?

  • Communicate with customers via live chat and email.

  • Maintain a prompt, professional, and empathetic attitude.

  • Resolve customer issues and inquiries effectively.

  • Stay updated on company products, offers, and services.

  • Escalate complex issues to the appropriate departments.

  • Conduct initial investigations on queries.

  • Work in rotating shifts (Monday-Friday): 9:00–18:00, 13:00–22:00, 16:00–01:00.

Candidate profile

  • Fluent in both written and spoken French and English.

  • Excellent communication and collaboration skills.

  • Strong computer literacy and accurate typing skills.

  • Capable of working efficiently in a multitasking environment.

  • Previous online customer support experience is a strong advantage.

Employer offers

  • Competitive salary package and relocation support.

  • Career advancement opportunities in a growing European tech company.

  • Supportive and inclusive team culture.

  • Weekly team lunches and monthly team events.

  • Access to gym membership.

  • Modern offices in prime Limassol, with easy parking and highway access.

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.