Dutch-Speaking Customer Service Ambassador to Lisbon!

Posted 16 Mardi mai
LocationLisbonne
DisciplineService à la clientèle
Reference36580
Contact NameWard Van De Velde

Job description

Do you love delivering an amazing customer experience? Would you like to work in the exciting industry of e-mobility? We are recruiting exceptional CX Specialists to join our lively and growing team! We are looking for ambitious, driven, and self-motivated candidates with fluent written and oral Dutch

We offer:

• A position at a fast-growing company.

• An international environment where you’ll work with people from over 27 different nationalities.

• Work-place: Office based

 

 The main tasks of the Customer Experience Specialist role are as follows:

• To interact with drivers in Dutch-speaking markets and to help customers with technical issues related to the charging process.

• To help drivers with account-related issues.

• Be a champion for the customer, always seeking solutions, and sharing ideas to improve the overall customer experience!

The ideal candidate will be:

• Passionate about customer care and delivering superior customer experiences.

• Organized, diligent and a fast learner with a good eye for detail.

• A team player – we are a close team where everyone contributes ideas and suggestions – moving forward together!

• Professional and ambitious

• > 2 years of previous experience in customer support required.

• Interest in GreenTech and e-mobility is also an advantage. Job Types: Full-time, Permanent

Apply now and learn more about us and the position.