Do you want to represent a well-known Fortune 500 Company from the expat city, Lisbon? Do you speak Dutch and want to gain international experience in customer service? Then we have a golden opportunity for you!
Join our client's team in Lisbon as a Dutch-speaking Customer Service Representative and enjoy a fully supported relocation, ongoing training, and a vibrant multicultural environment. Discover the beauty of Portugal while building an international career!
About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
Log all inbound and outbound contacts and update customer records
Perform technical troubleshooting with customers
Support customer orders by providing relevant information
Track and follow up on cases to ensure timely resolution
Build strong, professional relationships with customers and show empathy
Identify opportunities to up-sell and cross-sell
Candidate profile
Native-level Dutch with fluent English (C1)
Willingness to work in Lisbon, Portugal
EU citizenship or valid Work VISA
Proactive attitude and excellent communication skills
Employer offers
Excellent relocation support: flight ticket, 4 weeks of accommodation, and local support
Extra payment for night shifts, overtime, Portuguese holidays, and Sundays
Ongoing paid training with the latest technologies
Private and public health insurance
In-house doctor
On-site canteen
Dedicated employee relations team for cultural integration
Fun team activities and social events
Exclusive employee benefits and discounts
Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
