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- Posted 11 Dimanche février
- Discipline Service à la clientèle
- Contact NameBonno Meijer
Tasks and Responsibilities:
- You will accompany and monitor the processing of service contracts in terms of billing, internal cost accounting, master data, document and value flows.
- You will review newly concluded service contracts and enter them into the SAP ERP system.
- You will process customer orders via SAP and our Case Management System.
- You will create customer invoices and check and approve vendor invoices
- You will work in close collaboration with technicians and dispatch
- You will provide telephone customer support and handle customer complaints
- You have successfully completed a commercial apprenticeship, or you have several years of experience in the commercial processing of customer contracts and have a good understanding of processes and value flows.
- You have knowledge of contract law.
- You demonstrate a high level of initiative, reliability, and teamwork
- You have excellent communication skills
- You are fluent in written and spoken Dutch and English
- Practical experience with SAP module SD is advantageous.