Portuguese-speaking Customer or Technical Support Agent to Athens, Grece

Posted 7 de abril de 2025 08:44
LocationAthens
Discipline Customer Service
Reference34607

Job description

Are you a Portuguese speaker looking for a new adventure abroad? Join our client in Athens, Greece, and become part of an international team delivering outstanding customer service and support!

Our client is welcoming motivated individuals to their reputable and globally recognized company to provide customer service, technical support, and internal sales. Gain valuable work experience in a multicultural environment while enjoying the lifestyle and rich culture of Greece’s historic capital.

About the company
Our client is one of the first and largest employers in Greece’s international outsourcing market, offering comprehensive customer support services across various industries. Known for their commitment to high-quality service and innovation, they continue to grow by maintaining a strong focus on employee satisfaction and customer experience.

What will you do?

  • Handle incoming calls, chats, and emails in Portuguese

  • Provide high-quality, efficient customer service

  • Follow company guidelines to offer accurate solutions

  • Collect and manage information to respond effectively

  • Ensure customer satisfaction and meet performance targets

Candidate profile

  • Proficiency in Portuguese and good command of English

  • Strong communication skills and professionalism

  • Confidence and commitment to customer satisfaction

  • Adaptability and attention to detail

  • Willingness to work in rotating/night shifts

  • Excellent active listening and advanced tech skills

Employer offers

  • Competitive local monthly salary

  • Monthly performance bonus

  • 2 extra annual salaries (Christmas, Easter/Summer)

  • Paid training with latest technology and tools

  • Ongoing IT and soft skills training

  • Special discounts and offers for employees

  • Great relocation package

  • International, multicultural working environment

  • In-house doctor and examination center

  • Free Greek language courses

  • On-site canteen and casual dress code

  • Extensive support from Employee Relations team

  • Company-organized social activities and events

About Athens
Athens, the capital of Greece, offers a perfect blend of history, culture, and modern living. With the Acropolis visible across the city and vibrant pedestrian zones surrounding ancient landmarks, Athens is a lively metropolis where past and present coexist. Enjoy Mediterranean cuisine, historic sites, and a warm climate while building your international career in a thriving urban setting.

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