Japanese-speaking Customer Service Agent in Athens, Greece

Posted 5 de enero de 2024 03:40
Discipline Servicio al cliente
Contact NameSara Pato

Job description

The Role

As a Customer Service Agent your role is, together with your team, to handle customer issues with empathy and efficiency. You will be handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat).

The role requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism, as well as performing data entry and use of software programs.

The Requirements

  • Native-level Japanese, fluent English
  • Politeness, courtesy and good communication skills
  • Time management and multitasking abilities
  • Ability to work in groups
  • Flexibility in working hours and ability to work in shifts
  • Software skills

The Offer

  • Relocation package that includes: Airplane tickets, 2 weeks free accommodation, agency support to find
  • a new place to stay, taxi from the airport.
  • Free support from the Employee Relations department during the hiring process, with regards to your
  • Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.
  • Paid trainings to keep you up to date on products and procedures.
  • In-house doctor and medical insurance.
  • Excellent career advancement opportunities.
  • International working environment.
  • Company-organized festivals, parties, excursions etc. throughout the year.
  • Discounts for our employees all over Athens.

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting talent from France, the Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language Recruitment agency in Europe, we match the most exciting jobs with multilingual talent. Over the past 2 years we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.