Italian speaking Client Relations Manager in Athens
- Posted 01 February 2023
- DisciplineServicio al cliente
- Contact NameIsabel Palacio
We are looking for Italian speakers to work as customer experienced agents in either Limassol, Cyprus or Athens, Greece!
Join our client's team as a Client Relations Specialist and help them deliver exceptional Client Experience. You'll work with a team to provide support via live chat, email, and phone, assisting clients and customers, resolving inquiries, contributing to department growth, and work with other departments.
With a focus on business success and customer feedback, you'll bring your excellent communication skills and quick learning ability to a fast-paced environment. Apply now and take your client experience career to the next level!
About the Company
With over 5,000,000 clients since it was founded in 2009, the company has grown to a large and well established international investment firm and has become a true industry leader. It is currently built of more than 600 professionals with long-year experience in the financial industry. Their extensive experience combined with support for well over 30 languages, makes of it the broker of choice for traders of all levels, anywhere. They have the expertise and the resources to help everybody realize their investment goals, like only a big broker can.
What will you do?
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and take actions as required
- Handle client inquiries appropriately and ensure that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Italian speaker with excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
- Attractive remuneration package
- Private health insurance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
We are mainly looking for locals, since there is no relocation package
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