Are you motivated by providing good customer experience and speak German fluently? We have the perfect vacancy for you in beautiful Budapest, Hungary!
Our partner is a global customer experience specialist, providing customer care, sales, technical support, and credit management services through extensive network of contact centers and work-at-home agents.
What You’ll Be Doing:
- Become an expert and provide an outstanding experience to our customers
- Assess nature of product or service issues and resolve basic to complex support problems for customer inquiries received via email and phone (and occasionally live chat).
- Use a variety of modern communication channels to offer the best possible service
- Administratively process the customer experience cases via different computer applications
What we would like to see on your CV:
- Fluent language skills in German and English
- Exceptional writing and speaking abilities to provide clear and empathetic customer support through email and live chat.
- Must demonstrate strong communication and interpersonal skills.
- Requires basic software knowledge
- Must be able to efficiently manage multiple projects and tasks at the same time.
- Secondary school is required
- Displays passion for and responsibility to the customer.
- Displays innovation in everything you do.
- A strong drive to complete tasks.
- Displays personal and corporate integrity.
What’s In It for You:
- Work experience in international company and multilingual team
- Excellent atmosphere, friendly and diverse environment, teamwork
- We believe the health and happiness of our people is central to our success as a business – to achieve this we offer free fruit days
- Internal training and career opportunities
- Wide range of financial and in-kind benefits
- Casual dress code
- Working hours: Monday to Friday from 9-17; For part-time: flexible within this time frame
Multilingual Jobs Worldwide
We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.