Do you want to work for a global leader in customer service and support clients in the corporate finance sector? Our client is hiring German-speaking Customer Support Agents in the vibrant city of Madrid!
Join the Airplus project as a Bilingual Customer Support Agent. You'll assist clients in resolving transaction and credit card inquiries, primarily in German, through phone and email. Benefit from comprehensive paid training and enjoy a relocation package to help you settle in smoothly!
About the company Our partner is a global leader in the customer service industry, delivering exceptional experiences for over 750 leading and digital-first brands. With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences.
What will you do? • Communicate with clients primarily in German (80%) and English (20%) • Handle inquiries related to corporate credit cards and transaction issues • Provide support via phone and email • Ensure client satisfaction through professional and friendly communication • Work Monday to Friday, 9:00–20:00 (split shifts), with one rotating day off per week
Candidate profile • Native or fluent in German • High level of English • Customer-oriented with strong communication skills • Reliable, flexible, and professional • Eligible to work in Spain starting September 2025
Employer offers • Permanent contract with a 2-month probation period • Paid training under contract • International and multicultural work environment • Travel reimbursement up to €200 after 3 months of employment (ticket required) • Financial aid of €300–€400/month (gross) for housing during the first 3 months (requires proof of accommodation payment)
Multilingual Jobs Worldwide Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
