German-speaking Customer Support Agent to an iGaming company in Cyprus!

Posted 14 May 2025
LocationLimassol
Discipline iGaming
Reference37475

Job description

Are you fluent in German and English and passionate about providing excellent digital support? Join a rapidly growing B2B tech company in Limassol, Cyprus, and be part of a creative, international team redefining online service standards.

This is your chance to grow in a dynamic work environment with full support for your career and relocation.

About the company
Our client is one of the fastest-growing B2B service providers based in Cyprus. They develop, maintain and deploy various IT and customer-based services to numerous businesses in various industries around the world. Founded in 2018, they have shown impressive growth, driven by a young, dynamic team of creative professionals.

What will you do?

  • Communicate with customers via live chat and email.

  • Respond promptly with a professional and empathetic approach.

  • Resolve queries and support customers with updated product knowledge.

  • Escalate complex issues to the appropriate departments.

  • Perform first-step investigations into customer issues.

  • Operate in 3 rotating shifts (Monday–Friday): 9:00–18:00, 13:00–22:00, 16:00–01:00.

Candidate profile

  • Fluent in both written and spoken German and English.

  • Excellent interpersonal and communication skills.

  • Strong typing skills and computer literacy.

  • Ability to multitask in a fast-paced environment.

  • Experience in online customer support is a strong plus.

Employer offers

  • Competitive salary package reflecting your skills and contributions.

  • Clear paths for professional growth within the company.

  • A collaborative and dynamic team culture.

  • Weekly team lunches and monthly events.

  • Gym membership to promote a healthy lifestyle.

  • Modern office in central Limassol with easy parking and access.

Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.