Dutch-speaking experienced customer service Agent in Portugal

Posted 18 March 2024
LocationLisboa
Discipline Servicio al cliente
Reference37170
Contact NameRaphaël Barbosa

Job description

Are you a native Dutch speaker looking for an international challenge? Are you an experienced customer support specialist? Then look no further!

The Company

We present to you a global powerhouse in the realm of Customer Experience Management and shared services catering to international markets. Comprising a diverse team of 9,000 professionals from 82 different nationalities, we offer services in 35 languages across 64 markets. Renowned as an eight-time recipient of the Best Company to Work For in Portugal by the Great Place to Work Institute, we've also clinched the prestigious Exame Magazine award four times, cementing our position as the crème de la crème within our sector.

The Role

Unleash your prowess by delivering stellar customer support to our Dutch-speaking users through an array of channels such as chat, email, or inbound phone calls, addressing a myriad of concerns. Swiftly and effectively tackle and resolve customer inquiries, concerns, and issues. Exemplify our brand seamlessly in all client interactions.

The Requirements

  • Fluency in Dutch and intermediate English.
  • A proven track record in the realm of customer support.
  • Exceptional communication skills.
  • A wizard at problem-solving with stellar decision-making abilities.

The Benefits

  • A robust local salary. Relocation Package:
  • Cozy shared accommodation with a private room.
  • VIP treatment with airport pick-up.
  • Reimbursement of initial flight expenses after 9 months.
  • Enjoy an annual flight to your home country on us.
  • Comprehensive private health insurance.
  • Hassle-free assistance with tax office registration, obtaining a phone number, and opening a bank account.
  • Dive into the local culture with free Portuguese language courses, water sports, soft trekking, and much more.
  • Intensive training to set you on the path to success.
  • Abundant opportunities for growth and advancement within our esteemed organization.

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.