Slovenian speaking Customer Support Specialist in sunny Portugal! (remote)

Posted 31 Mardi mai
LocationPorto
Job type Permanent
DisciplineService à la clientèle
Reference35408
Contact NameMaris Lahe

Job description

Slovenian customer support specialist in Portugal - Remote

Our partner is a leading Japanese technology company offering a full range of technology products, solutions, and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Slovenian-speaking people who want to become part of their helpdesk team.

 

Join a multicultural, dynamic and enthusiastic team of over 1600 colleagues from all over the world! 

 

Responsibilities

  • Reply and support  our subscribers through  phone and email  on their queries, doubts, and questions about the product
  • Register all interactions within a ticketing tool
  • Support Shops selling our products on their doubts and technical queries.
  • Monitor our Applications and chase customers for contract signing.

 

Key Education and Experience:

  • Proficiency in Slovenian and good command of English;
  • Knowledge of various software and applications (minimum: Windows environment and MS Office package);
  • Interpersonal skills crucial for working in a customer service center such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, sense of urgency, optimism and enthusiasm.

 

The offer:
  • Competitive salary and bonuses; 
  • Possibility of remote work within Portugal;
  • Life insurance and Private health insurance extensive to family members and since the first day of employment;
  • International career in a dynamic and enthusiastic environment;
  • Training  and internal career progression plan upon hiring;
  • Several discounts available with our partners;
  • The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community;
  • If you are moving to Portugal we also offer you the support of our Welcome Buddy to help you settle in.
 

 

About us : 

We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.