Are you looking for new challenges? Do you need a change?
This role would be suitable for those interested in new technologies and an international environment. If you speak a native level of German and you have a high level of English, you are the perfect fit!
We are looking for a Technical Support Advisors to work for A well-known American corporation that provides hardware (smartphone and tablets)/ software product services.
As the Technical Support Advisor, you will be:
- Maintaining client relationships through product support over the phone
- Providing customers with quotes and product knowledge
- Handling effectively all incoming incidents
- Gathering information from customers, troubleshooting technical issues
Conditions:
- Full-time (39hrs/week) and long-term Contract
Salary:
Fixed: 18.540 Euros gross year (base + language compensation)
Performance Bonus: 3.000 Euros gross/year
Shift:
Mon-Sun rotative (9:00-21:00)
Location:
Barcelona Center
Benefits:
- !! NEW !! : Accommodation in Barcelona city provided by the company upon arrival + airport pick up
-Relocation Package provided
-Possibility to grow within the company
Requirements
- German native level speaker with fluent English
- Great teammate
- Willingness to learn and apply new technologies
- Analytical skills with demonstrated problem-solving ability desired
- Ability to operate in high-pressure situations
- Good technical skills and knowledge are preferable
