German Speaking Customer Support Advisor to Chania, Crete

Posted 13 Lundi juin
Job type Permanent
DisciplineService à la clientèle
Contact NameAlrik Hoffmann

Job description

Are you a native German and ready to start a new experience on beautiful Crete?

We have the new opportunity for you!

Our Client is looking for a Customer Support Advisor as soon as possible in Crete. 


The Island

Blessed with 300 days of sunshine a year, Crete is a very sociable island where it will be easy for you to meet new people.

It has about 636,500 inhabitants and is the largest Greek island and the fifth largest island in the Mediterranean after Sicily, Sardinia, Cyprus and Corsica.

There are many fine sandy beaches with shallow waters, beautiful hiking trails but also water sports and also parks.

Job Description

As a Customer Support Advisor your role is, together with your team, to handle customer issues with empathy and efficiency.

Besides speaking your native language, you also need to be fluent in English.

The role consist in handling and responding to end-users’ requests through multiple contact channels (phone, e-mail, chat).

It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism.

Also, performing data entry and use of software programs.


Job Requirements

Being native/fluent in German and English in a communicative level.

Politeness, courtesy and good communication skills.

Time management and multitasking abilities.

Ability to work in groups.

Flexibility in working hours and ability to work in shifts.

Software skills.


What We Offer

- Relocation package that includes:

          Airplane tickets, Taxi from the airport

          Permanent free accommodation in Chania, Crete

          Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, and Bank account, etc.

- Paid trainings to keep you up to date on products and procedures.

- In-house doctor and medical insurance.

- Excellent career advancement opportunities.

- International working environment.

- Company-organized festivals, parties, excursions etc. throughout the year.

- Discounts for our employees all over Athens.


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