
FROM START-UP TO SCALE-UP
CEO Report – 2021. From start-up to scale-up
Starting this yearly CEO report with some honest words from Q1 2021, when the second wave of covid hit us and we had a new lock-down until May. The difference from the first wave was that the borders were still open and that you could recruit people with PCR tests and specific quarantine rules for each country. January, February was tough, and the profit margin was red. Losing money is never fun, but when you believe in your colleagues, clients, and concept, this is a period where you just must stay calm and focus on the things you can do something about. Lead your organisation and find new triggers and motivations. Also seeing the ski team live on TV was a motivation and all the media attention we got.
Five Mondays in March and 20% more “start dates” helped us up on good numbers again in March and Q2 started to look promising as well.
We decided in an early stage to drop our profit goal from 20% down to 12% and instead focus on growth and leadership. We decided in the most crucial time to appoint a company named Great Leaders to run Leadership and Self-Leadership training for our managers and colleagues. When the summer came, everyone was fully trained, and we gained from our investment when the society slowly opened again during the summer.
We also invested in new websites and moved to a bigger office at our Malaga branch to expand even more. IT Jobs Worldwide was also launched during the summer and we re-hired Danny, our first employee ever to help us build up the brand from Malta, and our new office was established with help from Charlotte, our Client Relationship Manager in the iGaming industry. Today the ITJW brand has 6 employees, and our growth plans are aggressive. The iGaming team is also growing and so is our new office.