Ukrainian-speaking Content Moderators to Lisbon, Portugal I Full relocation package

Posted 01 March 2024
LocationLisboa
Discipline Servicio al cliente
Reference35105
Contact NameAugustine Erdman

Job description

Ready to jump into a new career and move to beautiful Lisbon, Portugal?! We are looking for Slovenian-speakers to join our growing team as a Customer Support Specialist. 
 

About our Client

Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets.
Our client is considered eight times the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector, with plenty of growth opportunities.

Why Lisbon?

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot summers.  Lisbon has everything you wish for: sun, warmth, good nightlife, relaxed lifestyle, good food, shopping, culture, parks, and surfing!

Responsibilities

  • Inbound Customer service for bookings, purchases of services or goods;

  • Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;

  • Management of changes, adjustments, complaints and any other customer concerns.

 

Your Responsibilities:
 
As a content moderator, you will review, and moderate content posted on Social Media. You will be part of a team ensuring a competent and excellent content moderation service, in order to grant that all the platform compliance regulations are followed. You will be working on the Ukrainian market and helping to build a better experience for our users.
  • Review several types of content, making sure it adheres to company guidelines
  • Deliver a consistent and accurate content review
  • Contribute to optimize and innovate the company’s work
  • Review, maintain and curate data
  • Ensure logical and meaningful review of Ad and URL content
  • Edit and review documents

Requirements:

  • Native level of Ukrainian
  • Business fluency in English
  • Business fluency in Russian
  • EU citizenship or valid residency permit for Portugal already held
Offer:
  • Relocation package
    • Accommodation in a shared apartment with your own room (all expenses covered including cleaning)
    • Initial flight expenses refund
    • Pick-up at the airport 
    • Support with legal registration, tax number, residence papers
    • Free annual flight to your home country
  • Private health insurance after 6 months of employment
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • International career in a multicultural environment
  • Possibility of cooperation with leaders in various industries
  • Intensive training and familiarization phase
  • Ample opportunity to grow and evolve within our organization

 

Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.