Join Us and Work with Some of the World’s Most Recognizable Brands!
Our multicultural partner is seeking French-speaking Customer Service Advisors to join their team in Athens. With bright, modern offices, they offer a blend of professionalism and cultural flair that’s hard to match!
Why Athens? Athens is a city bursting with things to do. As one of the world’s most iconic destinations, it offers countless cultural experiences wherever you turn! Savor unique cuisine, explore landmarks like the Acropolis and the Theater of Dionysus, or relax on crystal-clear beaches. Whether you want adventure or tranquility, Athens offers it all.
Interested? Let’s dive in...
Your Responsibilities
Handle calls, emails, and chats in French with professionalism and care.
Act as a brand ambassador, staying informed about promotions and current offers.
Address account and billing issues, upsell services, troubleshoot, and manage fraudulent orders and returns—always following provided guidelines.
Build and maintain strong relationships with customers, offering empathetic and professional service.
Record customer interactions in the CRM system, including shipping instructions.
Monitor and follow up on cases to ensure timely and effective resolution.
Qualifications
Fluent French speaker (C1/C2) with good command of English (B2+).
You must possess the legal documents required to work in the target country (EU passport or work visa). Note: Assistance with obtaining these documents is not provided.
Excellent communication and problem-solving skills.
Basic IT skills and ability to multitask effectively.
Strong interpersonal skills and adaptability to shift-based work schedules.
Prior customer service experience is a plus!
What We Offer
Certified training to set you up for success.
Competitive monthly salary + 2 extra months’ salary per year.
A host of benefits and discounts.
Opportunities for career growth and professional development.
Free Greek language courses.
Modern office facilities with relaxing break areas.
Company-sponsored events and a commitment to corporate social responsibility.
Relocation support, including prepaid flights, 2 weeks of initial accommodation, assistance from a real estate agent, and help with all necessary Greek administrative procedures, such as opening a bank account and obtaining a phone number.
This is more than a job; it’s a chance to grow your career, represent a global brand, and immerse yourself in a vibrant, supportive, and diverse work environment. With a workforce of over 8,500 people from 91 nationalities, we celebrate diversity and promote equal opportunities regardless of gender, ethnicity, religion, culture, or age.
Why Relocate to Greece?
Greece offers a unique blend of rich history, stunning landscapes, and a welcoming culture—all with one of the lowest costs of living in Europe. Learn more about living in Greece by checking out this practical guide from Greek authorities.
About Multilingual Jobs Worldwide
We are a leading multilingual recruitment agency connecting talent across Germany, France, the Netherlands, Belgium, Italy, Spain, and beyond. With offices in Oslo, Tallinn, Malaga, Malta, and Lisbon, we’ve helped over 3,000 candidates find their dream jobs through our network of 300+ partners across 30+ countries.
