Dutch-Speaking Remote Customer Support Agent in Portugal

Posted 29 August 2024
LocationLisbon
Discipline Customer Service
Reference37385
Contact NameDaywee Ramarn

Job description

Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further!

Our client is a worldwide leader in Customer Experience Management and shared services for international markets. With their team of 9.000 employees, from 82 nationalities, they are providing services in 35 languages for 64 markets. It was eight times considered the best company to work for in Portugal by the Great Place to Work Institute. Furthermore, they were awarded four times by Exame Magazine as one of the best companies to work for in Portugal and the best company within their sector. 

The Role

  • Assist Dutch-speaking users via chat, email or inbound phone calls about different concerns 
  • Ensure client satisfaction through efficient problem-solving
  • Represent international, industry-leading brands in all client interaction

The Requirements

  • Fluency in Dutch and intermediate English
  • Experience in technical support preferred
  • Customer-oriented attitude

The Benefits

  • Competitive local salary  
  • Relocation package:
    • Shared accommodation with own private room (fully equipped) 
    • Rent, Water, Electricity, Gas and Internet included!
    • Airport pick-up
    • Initial flight expenses refund after 9 months
    • Free annual flight to your home country
    • Private health insurance
    • Assistance with registration at the tax office, getting phone number, open bank account
  • Free Portuguese language courses, water sports, soft trekking, cooking classes or art projects and much more
  • Intensive training (equipment provided)
  • Ample opportunity to grow and evolve within the organization
  • Fully remote in Portugal

About Us

 

Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more. 

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 5000 people find their dream job with our 400+ partners in over 40 countries.