Dutch-speaking Customer Support Agent to Czech Republic

Posted 10 February 2023
LocationBrno
DisciplineKlantenservice
Reference35882
Contact NameWard Van De Velde

Job description

Do you want to work with Customer Support in cultural Brno in Czech Republic? Our client is now hiring Dutch speakers! 

Qualifications

  • must be fluent in oral and written Dutch
  • at the same time, communicative English is needed at least at the B2/C1 level - introductory training and regular updating training are conducted in English
  • working knowledge of computers, office software, email and chat
  • the advantage (not the condition) is the previous customer service experience

What will be the scope of work?

  • Primarily telephone and email/chat communication with existing customers (80communicationon via e-mail, only 20% phone communication)
  • Process data from clients and record them in the system (light administration)
  • The customer line is passive, receives incoming calls, and handles client requests via e-mail

Conditions

  • Working from home option in Czech Republic
  • Salary up to CZK 28.000 monthly + Bonus
  • We offer a full-time job contract for 1 year with the possibility of prolongation
  • High-quality initial training of 1 month
  • Many interesting benefits – meal vouchers worth CZK 90; 25 days of vacation; corporate breakfasts, competitions, and events; MultiSport card, discounted calls even for family members
  • Modern working environment with a beautiful view in campus square in Brno - Bohunice

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.