Are you a motivated and enthusiastic native Dutch speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?
Work as a Dutch-speaking Fraud Prevention or Back-office Agent for an American multinational technology company!
Tasks
Placing orders
Inquiries about products
Locating product
Collecting and providing feedback
Checking on Order Status
Setting up returns, checking status of returns and refunds, assisting with refunds
Handling Consumer Complaints
Providing technical support for users
Scheduling call backs and performing outbound Calls
Requirements
Native level of Dutch and business fluent English both written and oral.
Prior experience in customer service/technical support and/or experience
Ability to take detailed information
Adapt at working with ambiguity
Strong comprehension skills (adaptive writing, active reading)
Ability to stay positive and project optimism – Adaptability to new and ever-changing needs
Enjoying the gadget culture and staying up-to-speed on the consumer electronics industry
Strong organizational skills.
Demonstrated sales and/or customer service success
Conditions
Good competitive local salary
Performance bonus 150 euros
Meal Allowance 6 euros per day
Health insurance
Gym membership
Possibility to work from home anywhere in Portugal (including the islands!)
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.
