Ukranian Speaking Customer Service Agent for Banking Sector, Lisbon, Portugal

Posted 19 October 2021
Job type Permanent
DisciplineCustomer Service
Contact NameSara Pato

Job description

Are you a native Ukranian Speaker, interested in the banking sector and ready to take next step in your career?

Then we are looking for you !

The project
Present in 19 countries, our client is one of the most prestigious institutions in the banking sector, with
an impeccable track record of good customer relations and extensive market experience. This
organization works vigorously to provide consumers, corporations, governments and institutions with a
broad range of financial services and products.


The job
Together with your colleagues, you will be ensuring a competent and friendly customer service
experience via phone, in Ukrainian and in English.
The activities

Part of your daily activities will be:
•Support Bank Customers;
•Provide clear information about products and service;
•Manage customer requests and clarify any doubts;
•Deliver a positive attitude towards the brand;
•Provide top-class interactions and customer service in rotating shifts.


Communication Skills

Fluent or native Ukranian

At least a B2 English


Working hours
40 Hours per week on a rotational shift pattern from Monday to Friday, 07:00am to 05:00pm.

Rotating shifts
You will be assigned for a daily working time of 8 hours with an additional hour lunch break. You will be
informed in advance about the working schedule.

  • Temporary, renewable contract
  • Health insurance
  • Meal allowances
  • Transport allowance
  • Good local salary
  • Relocation package
  • The candidates must have an EU Passport or work permit for Portugal

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.