Operations Specialist to Limassol, Cyprus

Posted 05 July 2024
LocationLimassol
Discipline Fullstack Development
Reference37628
Contact NameMartin Fritjofsson

Job description

Are you interested in making a career within Financial Technology? Are you an analytical person with a great service mind and trouble shooting skills?

Then this opportunity is for you!

 

Our client is looking for their next Operations Specialist to join their team in Limassol, Cyprus. This can either be done from the office or fully remotely for the right candidate. The client is a startup within financial technology, making online payments simpler by bundling different payment solutions into one place for their clients. They are proud to provide a hassle-free payment system anyone can use, from microbusinesses to enterprises.

 

Responsibilities

  • Attend to Merchants’ payments and tech inquiries via emails, tickets, chat and voice calls
  • Monitor the behaviour of the systems and make sure they work as expected
  • Monitor the behaviour of the Merchants and detect irregular patterns
  • Report to the Operation Managers any irregularities
  • Review Monitoring alerts, investigate and contact the respective internal and external parties as per company’s procedures
  • Review and analyse the payments data to ensure compliance with company’s terms  
  • Collaborate with internal departments such as Tech, Underwriting, Compliance, Risk, Legal, Sales and Finance 
  • Take ad-hoc tasks and projects

 

The job

  • Work on a shift schedule 24/7 where you will work 5 or 6 days per week according to what we will agree
  • There are 3 shifts: 8am-5pm with one hour break, 4pm-12 and 12-8am
  • You will be part of our operations team, helping with support and monitoring tasks.

 

Qualifications

  • Software development, Mathematics, Economics or relevant Degree will be an advantage
  • Analytical Mind with attention to detail
  • You will be the face of the company, your communication skills need to be at the greatest level possible
  • Fluent or Native English   

 

What we offer

  • Balance work between the office and home
  • Homemade Lunch Mon-Thu and happy hour on Fridays
  • Medical Insurance after the probation period
  • Corporate/team/special events
  • Training/Seminar funding on Industry-related topics  

 

If you are interested, please send us your CV in English. We are conducting interviews on a regular basis.

 

About Multilingual Jobs Worldwide:

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.  Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.