Italian-speaking Content Moderator for a short-video social platform

Posted 03 November 2021
LocationLisbon
Job type Permanent
DisciplineCustomer Service
Reference34512
Contact NameIsabel Palacio

Job description

Your Role

Are you passionate about the online world? Do you have an eye for details and excellent written and verbal communication? You are the one we are looking for.

As a content moderator you will review and moderate business content posted on Social Media. You will be working on the Italian market and helping to build a better experience for our users. Big challenge? Yes, but we are certain that this is the opportunity you were waiting for. We guarantee you a great work environment, as well as the best work conditions to help you achieve your professional goals! Teleperformance Portugal has been present in Portugal for 20 years, we are a market leader that recruits, trains and maintains the best professionals.

Responsibility

• Review and moderate online content, posted on the Italian market;

• Ensure that all information uploaded by users follow the guidelines based on client’s policies;

• Become and remain knowledgeable about policies and community standards;

• Provide and follow best practices used to better achieve client’s KPI’s;

• Use the learned knowledge to propose improvement ideas either internal or external.

 

Your Profile

• Native level of written and verbal communication skills in Italian (mandatory);

• Natural fast learner so you can develop your skills within a short period of time;

• Fluency in English (minimum level B2);

• Ability to distinguish self-beliefs from moderated content and policies;

• Empathic;

• Motivated and with a positive attitude;

• Attention to detail;

• Experience in dealing with high volumes of online content;

• Availability to work in 24/7 rotating shifts, from Monday to Sunday (mandatory).

 

Our Offer

  • Excellent work opportunity in a dynamic leading multinational company;
  • Stable work and career progression;
  • Health Insurance since day one in the company;
  • Investment in training and personal development;
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
  • Free salad, fruit, soup and bread available to all employees;
  • Free company events and activities;
  • Floor animation activities, with prizes every month

 

How to apply

Interested? ANDIAMO! Send an email to isabel@multilingualjobsworldwide.com with your English CV!

 

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