Are you customer orientated, enthusiastic, have excellent attention to details and want to work in a warm, friendly and diverse environment?

As a Claims Administrator, you will provide service support to customers of a major life insurance Irish company operating in the EU.

Provision of information, resolution of claims and queries plus communication with internal and external customers.

Main Duties:

• Provide product information to branches and their customers.
• Responsibility of insurance claims including documentation.
• Registering and reconciling documents in IT system.
• Providing advice and support to new and existing clients customers.
• Resolving customer queries in an efficient and timely manner.
• Maintaining customer data in line with company policy to produce reports as required.
• Work with the team to resolve customer queries and establish customer relationships.

Required Skills:

• Be customer orientated and enthusiastic with an excellent attention to detail and procedures.
• An ability to prioritise tasks, work to strict deadlines and effectively manage time.
• Previous experience in processing and reviewing documentation.
• Be fluent in Italian, written and spoken and business level English.
• Excellent communication skills, both verbal and written.
• Proficient in Microsoft Office
• Have a proactive to self-development and progression.
• Immediate eligibility to work in Ireland.

Package and Benefits:

• Salary: Competitive + Bonus
• Contract: Permanent – Full time
• Training: Full training provided with career development opportunities.

• Location: Work from Home in Ireland (due to COVID)- Dublin City Centre – (Dublin-1) 
• Relocation Package ( If outside Republic Of Ireland)
• Bike to Work Scheme
• Hive Healthcare
• PRSA Scheme
• Travel Saver
• Pay Holiday s + 10 days bank holidays
• Employee Assistance Program ( EAP)
• Group Discounts Schemes
• Team Social events
• Team Rewards and Incentives
• Be part of a great, friendly, diverse Team