Hebrew speaking Customer Support to Berlin

Posted 23 November 2021
LocationBerlin
Job type Permanent
DisciplineCustomer Service
Reference34617
Contact NameSara Pato

Job description

The Role

 

You will support small, medium businesses with improved advertisement to ensure a win-win situation for your clients and their customers, for the largest social media platform in the world.

 

The Responsibilities

  • Act as single point of contact for advertisers and agencies (SMB) for different types of inquiries in Hebrew
  • Put together solutions to support and expand your customers self-serve advertising customer base
  • Manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
  • Demonstrate the value of advertising solutions and provide post-sales support for all self-service products  

 

The Ideal Profile

  • Working Experience in Digital Marketing nice to have
  • Fluent Hebrew, intermediate English
  • Professional customer service skills
  • Familiarity with online advertising products/vendors
  • Online Advertising Experience is a big plus
  • You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

 

The Offer

  • Option to work from home anywhere in Germany for first six months of employment (dependant on Covid)

  • Relocation Package

  • 2500€ monthly salary (including language differential for Hebrew) plus up to 200€ performance bonus each second and third month per quarter
  • 40 € voucher card for redeeming at different providers - for 100% presence
  • Full-time job with shift schedules Monday-Sunday 8 am-10 pm
  • Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
  • A works council caring for you
  • Regular team and site events
  • The diversity and security of a global world leader

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.