German Speaking Customer Support Specialist to Lisbon - 2.500€ SIGNING BONUS!

Posted 04 November 2021
LocationLisbon
Job type Permanent
DisciplineCustomer Service
Reference34520
Contact NameKristina Barthel

Job description

We are urgently looking for a German Speaking Customer Support Consultant for a world-famous search engine and advertisement provider in the stunning city of Lisbon!

If you love Lisbon, you want to kick start your career in this beautiful city and you have a passion for helping people then you won't find a better opportunity than this one!

Our Partner is the worldwide leader in customer experience management and contact center business process outsourcing. Their company employs around 300.000 people working in over 265 dialects and languages, across 400 contact centers in 80 countries, operating across all business sectors and all continents on behalf of major international companies.

At the office, they do business with people, for people. They want their employees to be inspired and motivated. Their main goal is to make you proud to belong to them through job satisfaction and a great work environment.

Why Lisbon?

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city and around 2.8 million in the entire metropolitan area. It is a city close to the sea, offering great shopping, nightlife, and an amazing cultural heritage, and many beautiful buildings. This is one of many reasons that Lisbon has become one of the most popular destinations for European travelers. The climate has what is called the subtropical - Mediterranean climate, meaning that it has mild winters and hot summers.  Lisbon has everything you wish for: sun, warmth, good nightlife, relaxed lifestyle, good food, shopping, culture, parks, and surfing!

You can have a look at the cost of living in the city here: https://www.numbeo.com/cost-of-living/in/Lisbon

Responsibilities:

• Provide optimal advice regarding different queries of the business clients;
• Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
• Understand the business goals of your clients in order to match the required online advertisement solutions;
• Provide strategic campaign support to educate your clients;
• Achieve strong customer satisfaction with a focus on quality and results.

Requirements

  • Native Level of German
  • Ability to speak and write English fluently
  • Experience in a fast-paced, scaled operations environment, in a call center environment, or in a customer facing role is a plus
  • Attention to detail and strong organizational skills
  • Structured communicator, both written and spoken
  • Ability to produce high-quality work under strict deadlines
  • Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
  • Ability to work independently and complete day-to-day tasks with minimal supervision

**All applicants must have an EU passport or a valid work permit to qualify

Nice to have:

  • Bachelor’s degree in Business
  • 2+ years of experience in similar fields: working with legal teams, trust & safety, vetting or similar
  • Experience working with local legislation or government entities
  • Familiarity with home services, such as plumbing, locksmiths, electrical etc.

Our Offer

  • 2.500 € Signing Bonus!
  • Relocation package
    • Accommodation in a shared apartment with your own private room (all expenses covered by the company (rent + bills) including cleaning)
    • Initial flight expenses refund
    • Pick-up at the airport 
    • Support with legal registration, tax number, residence papers
    • Free annual flight to your home country
  • Competitive salary + bonus if applicable
  • Private health insurance after 6 months of employment
  • Free Portuguese language courses, water sports, soft trekking, and much more
  • International career in a multicultural environment
  • Possibility of cooperation with leaders in various industries
  • Intensive training and familiarization phase
  • Ample opportunity to grow and evolve within our organization

How to apply

Interested? Apply today & share this job with a friend! kristina@multilingualjobsworldwide.com

 

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.