The purpose of the role is to conduct risk assessments of customers, gather and analyse customer data to identify potential risks, evaluate customer documents and ensure that all activities are done in compliance with anti-money laundering and responsible gambling policies and procedures.
Responsibilities:
• Performing risk assessment of new/current players throughout their customer journey, gathering, and analysing due diligence data for KYC, EDD and customer source of wealth, and taking appropriate action to ensure customers maintain a sustainable level of spending.
• Evaluate and identify suspicious behavior, investigate, and work together with other stakeholders to take the appropriate action according to the level of risk.
• Analyze and monitor customer accounts that are triggered by internal reporting or otherwise that indicate possible vulnerable customers and identify potential addictive behavior.
• Effectively monitor client activity to detect and prevent gambling by minors.
• Escalate any particular cases where necessary to ensure player protection is safeguarded.
• Collaborate with internal stakeholders towards ensuring customer activity is in line with the duty of care towards customers and compliance obligations.
• Being proactive in suggesting improvements to workflows, procedures, and processes.
• Keep updated with and implement jurisdictional requirements and changes as necessary.
• Assist in the investigation and reporting process as well as ongoing monitoring and compiling of due diligence documents.
• Assist in handling requests for information from law enforcement and regulatory authorities.
• Other duties as may be required by the department.
Requirements
• At least 2 years of relevant experience in this field.
• A qualification in AML, RG, or a related field would be considered an asset.
• A willingness to learn and a can-do approach as part of a dynamic and fast-growing team.
• Knowledge of local standards and gaming regulations governing AML, financing of terrorism and
Responsible Gambling practices.
• Organizational and communication skills.
• High attention to detail, takes initiative and a team player.
• You are able to work shifts, weekends and Public Holidays if require
