Slovenian speaking Customer Support Specialist in sunny Portugal! (remote)
- Posted 31 Mardi mai
- LocationPorto
- Discipline Service à la clientèle
- Reference35408
- Contact NameAugustine Erdman
Job description
Slovenian customer support specialist in Portugal - Remote
Our partner is a leading Japanese technology company offering a full range of technology products, solutions, and services. With their 140,000 employees, they currently support customers in more than 100 countries. The Company's Delivery Centers (GDC) are a network of state-of-the-art technology hubs in key locations worldwide. Our partner's GDC in Lisbon is growing fast and they are now looking for ambitious Slovenian-speaking people who want to become part of their helpdesk team.
Join a multicultural, dynamic and enthusiastic team of over 1600 colleagues from all over the world!
Responsibilities
- Reply and support our subscribers through phone and email on their queries, doubts, and questions about the product
- Register all interactions within a ticketing tool
- Support Shops selling our products on their doubts and technical queries.
- Monitor our Applications and chase customers for contract signing.
Key Education and Experience:
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Proficiency in Slovenian and good command of English;
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Knowledge of various software and applications (minimum: Windows environment and MS Office package);
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Interpersonal skills crucial for working in a customer service center such as: excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, sense of urgency, optimism and enthusiasm.
- Competitive salary and bonuses;
- Possibility of remote work within Portugal;
- Life insurance and Private health insurance extensive to family members and since the first day of employment;
- International career in a dynamic and enthusiastic environment;
- Training and internal career progression plan upon hiring;
- Several discounts available with our partners;
- The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community;
- If you are moving to Portugal we also offer you the support of our Welcome Buddy to help you settle in.
About us :
We are a leading multilingual recruitment specialist agency, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain and many more with businesses from all over the world.
Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.