Dutch-speaking Procure to Payment Agent in Budapest

Posted 27 Mercredi juillet
LocationBudapest
Discipline Service à la clientèle
Reference35599
Contact NameViktoriya Makarova

Job description

Our client is one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era. Their unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. They are all over the world, representing the company within Europe with 16 offices. 

For our client's office in Budapest, Hungary we are looking for Dutch-speaking Procure to Pay Analysts to provide PTP Helpdesk/Contact centre support to our Dutch speaking clients.

Responsibilities

  • Document the learnings/SOP and get the SOPs reviewed with the TLs
  • Handling day to day Calls/emails/chat in PTP Helpdesk
  • Ensure to respond to calls/emails/chats with appropriate solution within the timeframe
  • Peer reviews of transactions completed
  • Propose potential improvement opportunities
  • Assist team members in completing their daily assignments
  • Identify compliance and/or training challenges

We are looking for you, if you

  • have excellent written and verbal communication skills in Dutch and English languages
  • have relevant work experience in Customer Service (Procurement/Accounts Payable/Source to Settle/Contact Centre)
  • have University or College degree
  • are open to working in shifts
  • have excellent communication skills – both written and spoken
  • are flexible, open-minded personality with a "can do" attitude

Careful: You must have the legal documentation prior to the application (European passport or working VISA for the country you are applying for). I inform you that without one of these two documents, I am unable to help you in your job research as we and our partners do not provide administrative assistance to acquire them and they are mandatory to create a working contract.

We can offer

  • Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe
  • Training and continuous learning and certification opportunities
  • Chance to be part of a rapidly expanding organization
  • Multilingual environment, native colleagues (50% of the team is a native speaker of their support language)
  • Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies.
  • Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute)
  • Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks
  • Reimbursable language courses
  • Team events and Company events (cool and youthful parties with team-games, etc.)
  • High value awards and recognitions, annual bonus for top performers, and annual salary review

Contract type: Full Time Employee

Shift: Day Job

Travel: No

 

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