Polish-speaking Customer Support in Athens, Greece I Relocation package

Posted 21 August 2023
LocationAthen
Discipline Kundenbetreuung
Reference36806
Contact NameAnastasia Kalacheva

Job description

Speak Polish and ready to start a new career in the Mediterranean sun? Look no further!

The Company

A French multinational BPO company that is making business more human for the world’s most exciting brands. By choosing them you will be part of a family of over 100,000 game-changers from more than 140 locations in 55 countries. Join us at and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide

As Customer Advisor, you will:

  • Engage with customers via email or telephone to provide product information as part of the post-sales process
  • Follow-up on orders, machine repairs and complaints – and troubleshoot.
  • Work on continuous improvement for customer satisfaction
  • Listen to the customer's unique situation and acknowledge their needs
  • Go beyond the customer's service expectations so they will remember and share their great experience.

We are looking for:

  • Proficient Polish (C1/C2)
  • Fluency in English (B2)
  • Previous experience in Customer Service or troubleshoot is preferred
  • Excellent verbal and writing skills coupled with empathy and team spirit
  • Proficiency in IT skills: understanding of Microsoft Office, email, and chat technologies
  • Good logical thinking
  • For non-EU residents, it is mandatory to have a valid work permit.

 

We offer you:

  • Competitive salary (14 months)
  • Meal allowance paid in voucher card (net)
  • Health insurance with a dental plan (after 6 months of the contract) 
  • Relocation package: Flight tickets refunded and 1 month of accommodation.
  • Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career
  • Work in the office – Monday-Friday.

Life at our company:

  • Work with a diverse environment with people from over 58 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022)!

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.