Dutch-speaking Customer Support Agent to Bulgaria (WFH possibility)

Posted 28 January 2023
LocationSofia
DisciplineKundenbetreuung
Reference35910
Contact NameGino Kral

Job description

Want to work from home in Bulgaria? We`re looking for Dutch speakers to work for a company that creates award winning coffee machines and kitchen appliances, designed to inspire people to produce perfect food and beverage results in their own homes with ease!

Your typical day

As a representative of the brand, you will be expected to deliver high-quality customer service and manage inbound and outbound calls and emails in a timely manner. Your main duties will include identifying customers’ needs through active listening, providing information, troubleshooting and finding solutions. We would rely on you to build sustainable relationships and engage the customers by taking the extra mile. You will attend frequent educational trainings to improve your knowledge of the kitchen appliances, their usage in the kitchen and to become a food thinker.

What you need to have is

  • Fluency in Dutch and English, both written and verbal
  • Strong phone and verbal communication skills, along with active listening.
  • Work experience in a customer experience center is an advantage
  • Good typing and computer skills (MS Office applications)
  • Be organized, have decision-making and analytical skills
  • Team player with a great attitude
  • High school education

What do you get from us

  • Competitive salary
  • A bright, modern and exciting place to work, with excellent staff facilities
  • Medical plan fully covered by the company
  • Transportation allowance and Life insurance
  • Various career development opportunities
  • Annual reward and recognition events
  • Holiday pay
  • Team and company events

Our client

With 280,000 colleagues all over the world, our client specialize in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
They’re fanatical about our diverse and passionate people all across the world. They embrace all different cultures, individualities, and personalities because they recognize that all our differences make us stronger together. This company is an equal opportunity employer, and process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

They show their colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)

 

About Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world.

Over the past 2 years, we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.